Privacy Policy
Our Commitment
Your privacy is important to us. BECTON recognises the importance of privacy in
relation to personal information given to us. We will therefore seek to ensure that
the information is accurate and secure, and that your rights are protected. Put
simply, we want you to feel comfortable with how we use your information, and the
security we provide for that information.
What is Personal Information?
We define 'personal information' as information that can identify you, such as your
name, or information from which your identity can be satisfactorily established,
such as your home address. In providing Real Estate services to you we may need
to obtain this information. Some organisations, recognising the value of personal
information, may misuse your details. BECTON undertakes never to disclose (give,
sell, or rent) personal information to any other organisation for their marketing
purposes. Personal Information is different from Sensitive Information. Sensitive
information is information about an individual's private preferences, such as race,
religion or sexual preference. BECTON does not seek to collect this information,
but advises that such information may be collected accidentally in our relationship
with you. This information does not affect how BECTON deals with clients and potential
clients, and has no relevance to sales or rental processes. As such, SENSITIVE INFORMATION
IS NOT RECORDED OR TRANSMITTED.
How is my personal information to be used?
Marketing - We may contact potential purchasers with respect to the property they
viewed, or other properties that we believe may be of interest to them. We may contact
potential sellers with information about our company and the services we offer.
This may be done by telephone, e-mail, text messaging, or through the post.
General - We will usually request personal information from clients or potential
clients. This information will be used in different ways, depending on the purpose
for which it is collected. Almost all of the services provided by BECTON require
some personal information. This information will be used accordingly, for example,
researching a property or obtaining a title search. We may use the information for
direct marketing purposes and to seek potential clients through promotional activities.
This may be in the form of letters, brochures, or informational booklets such as
our Real Estate Reports. In providing your information you agree to this use, and
you may ask to be removed at any time. BECTON Quality Property Management requires
additional personal information, and uses it for additional reasons. All of these
are related to fulfilling their legal and professional obligations.
How is it stored, and who may access it?
Personal Information collected is stored in two ways; the hard copy paper on which
the information was recorded, and in a computerised database. This allows BECTON
to more efficiently work with clients and potential clients. At present, each employee
has their own computer database, which can only be accessed by them, company management,
or a Systems Administrator. We are always working to maximise the security for this
and all information. Personal Information collected as part of the Rental process,
in relation to either the owners or tenants / prospective tenants, is stored on
both the hard copy paper on which the information was recorded and in a computerised
database. Access to this database is restricted to members of Quality Property Management.
Who do you give my information to?
Generally, BECTON will not share your personal information with any third parties
or other organisations. However, it is usually necessary to share some information
with our support organisations in order to provide a service, particularly in marketing
a property or providing property management services. Failure to provide us with
the required personal information may result in us being unable to provide a service
to you. Such organisations may include accountants, auditors, banks, Body Corporates,
government agencies, insurers, the media, advertisers, mortgage providers, other
real estate agents, pest and building inspectors, potential purchasers, property
owners, the REIQ, service providers, tradespeople, solicitors, and tenancy databases.
Personal information is only provided to those organisations when it is necessary
to enable us to provide our services or to comply with our legal obligations. We
will not give, sell or rent your email address or other personal information to
any other party. Personal information will not be given out to any other organisation
for their marketing purposes.
Your Rights
In accordance with the Privacy Act (1988) and Amendments, you have the right to
request a copy of all information we have about you. You can also request information
on what companies your information has been provided to, and for what purpose that
was done. Please note that requests for your personal information can only be made
by you. We seek to ensure all information we have is accurate and up to date. If
you discover that any information we have about you is incorrect, please ask us
to amend the information accordingly. If you are receiving information from us and
you wish to discontinue that service, please advise us. Where possible, we will
also delete some or all of your information at your request.
Further Information
BECTON welcomes enquiries and suggestions regarding our Privacy Policy. If you would
like further information, please contact us.